5 October 2021 - Future of Clinical Trials: Navigating Complexities to Increase Investigator Satisfaction

Webinar Topic

Future of Clinical Trials: Navigating Complexities to Increase Investigator Satisfaction


Webinar Date & Time

5 October 2021 from 10:00 AM to 11:30 AM (CEST)

Webinar Overview

Since the outbreak of COVID-19, clinical trials have become even more complex and competitive. In order to ensure success and meet patient enrollment targets, sponsors not only need to attract the best investigator sites, but also need to focus firmly on the patient through new ways of working, such as utilizing new routes and adjusting study protocols, including a rise in demand for direct-to-patient delivery.

This webinar on the future of clinical trials will give you the tools to navigate complexities while increasing investigator satisfaction.

Starting with an analysis of how the shift to decentralized trials enhances investigator’s accountability, we will examine how to ensure your approach brings the needed support to investigators to enroll and retain patients.

The session will then cover how to reduce trial costs while improving quality and compliance, highlighting what are the sponsors’ requirements and what really matters to investigators.

Some of the topics addressed during the webinar include:

  • Principal Investigators’ responsibilities in a decentralized trial
  • Ensuring investigator oversight, drug integrity and protocol compliance from the patient’s home
  • Boosting recruitment and retention for better clinical trials
  • The cost of incidents
  • What matters to investigators and sponsors
  • A new era of collaboration and innovation – how to keep investigators happy – case study

The webinar will be followed by a Q&A with the audience.



Kelly Frend

Specialty Services Manager, WEMEA, World Courier

Kelly is Specialty Services Manager and Subject Matter Expert for Direct-to-Patient and Cell and Gene Therapy at World Courier. She has nearly 14 years of experience within the specialty transport and logistics industry. At World Courier, she is a subject matter expert in temperature-controlled logistics, with a deep knowledge of Direct-to-Patient and Cell and Gene Therapy supply chains. She is responsible for leading the WEMEA region by overseeing all specialty service offerings within this area. She maintains a thorough understanding of the regulatory landscape and drives improvement initiatives that ensure all customers receive the highest level of service at all times.

Stewart Black

Service Director, Laboratory Logistics, World Courier

Stewart is Service Director, Laboratory Logistics at World Courier. Highly trained logistics professional with an accomplished and successful career in regional & global logistics management, he has a solid record of career development underlined by development of logistical solutions for a Global Central Laboratory and an extensive knowledge of the transportation industry and the supply chain management of Life Sciences industry, specifically Clinical Trials. Instrumental in researching and identifying industry trends and developing solutions for international growth, Stewart has more than 15 years of experience in the clinical laboratory industry (IQVIA/Quintiles/Q2 Solutions).

Attendance Fee

€ 90,- for non-EUCROF members

€ 60,- for EUCROF members

Deadline for registration

4 October 2021

How to register?

1) Go on the REGISTRATION PAGE and click on the green "REGISTER" button

2) Check your order and click on the green "CHECKOUT" button

3) Fill in all the necessary information and validate your order


You will receive 2 confirmation emails:

A) One from Eventbrite with your invoice

B) One from "GoToWebinar" with all the necessary information to connect the D-Day!


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